What Information Do We Collect?
When you register and use the tanda2 platform, we collect several categories of information to ensure our services operate safely and efficiently. This information is collected directly from you or automatically as you use the platform.
- Full name, date of birth, and gender
- Email address and phone number
- Residential address in Malaysia
- Identity verification documents (if requested)
- Encrypted passwords
- Malaysian bank account details for DuitNow / FPX
- Deposit and withdrawal transaction history in Ringgit (RM)
- Betting records and in-platform activity
- Information related to the payment method used
- IP address and general geographic location
- Device type, operating system, and browser
- Access logs and session timestamps
- Language and timezone settings
- Session cookies and preference cookies
- Analytics data on how you navigate the platform
- Pages visited and time spent on the platform
- Content preferences and personalisation settings
How Is Your Information Used?
Your information is used to verify your identity, process deposits and withdrawals in MYR (RM), manage your account, and grant access to all tanda2 services including sports betting and online entertainment.
Data is used to detect suspicious activity, prevent fraud, meet Malaysian legal compliance requirements, and protect the safety of all users on the platform.
Usage data and analytics help tanda2 better understand the needs of Malaysian users, improve the interface, introduce new features, and ensure the platform remains relevant and high-performing.
Your contact information is used to send important account notifications, customer support responses, policy updates, and transaction details — not for marketing purposes without your consent.
Data Storage, Security & Information Sharing
Security & Data Storage
Tanda2 implements robust technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
- Data encryption in transit and at rest
- Strict internal access controls
- Continuous system monitoring
- Data stored on secure servers
- Data retention periods as required by law
Third-Party Sharing
Tanda2 does not sell users' personal information to third parties for marketing purposes. Information sharing only occurs in the following limited circumstances:
- Authorised payment processors (DuitNow, FPX) to process transactions in RM
- Technical service providers bound by confidentiality agreements
- Regulatory authorities or law enforcement agencies when required under Malaysian law
- Transfers within the tanda2 corporate group with equivalent protections in place
User Rights, Policy Changes & How to Contact Us
As a tanda2 user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. Such requests can be submitted via our support email.
If your information is inaccurate or incomplete, you may request a correction via your account settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances, subject to legal obligations and the platform's data retention requirements.
Tanda2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of material changes via the platform. Continued use of the platform after such changes take effect constitutes acceptance of the updated policy.
For any questions regarding your data privacy, or to submit a request for data access, correction, or deletion, please contact the tanda2 team via:
Privacy Email: [email protected]
Have More Questions About Your Data?
Contact the tanda2 support team or refer to the FAQ us for further information. You can also register an account and manage your privacy settings directly from the platform.